All Customers have been emailed regarding Fed Ex losing a 48KG part of our shipment at Stanstead Airport, please check your spam folder if you do not see the email.
All customers whose stock we did receive was sent last week and all partial orders were sent this week, with remaining goods to follow.
We have a very small number of customers where the product is sold out so cannot be resent so we have emailed you regarding this and hope to receive a response asap so the Missing parcel can be reshipped.
Once again apologies for this exceptional issue which we are working hard to resolve as swiftly as possible